Our Wag-Worthy Guarantee
Not wagging with joy? No worries—we've got you covered! Contact us within 30 days if you're not happy with your TerraPawz purchase, and we'll make it right. Because your pup's happiness (and yours) is our top priority!
And don’t let those unused treats go to waste; share the love by passing them on to a friend or another furry buddy who might enjoy them!
How Does the Wag-Worthy Guarantee Work?
No worries! We understand that every pup has unique tastes. If your dog isn’t happy with your TerraPawz purchase, contact us at orders@terrapawz.com within 30 days and we'll help you find the right treats for your pup. Feel free to share any unused treats with another pup who might enjoy them!
No worries! We understand that every pup has unique tastes. If your dog isn’t happy with your TerraPawz purchase, contact us at orders@terrapawz.com within 30 days and we'll help you find the right treats for your pup. Feel free to share any unused treats with another pup who might enjoy them!
We want you and your furry friend to love TerraPawz treats! If you're not completely satisfied with your purchase, contact us within 30 days at orders@terrapawz.com. Simply include a photo of the unused portion and your order details, and we'll work together to make it right.
We want you and your furry friend to love TerraPawz treats! If you're not completely satisfied with your purchase, contact us within 30 days at orders@terrapawz.com. Simply include a photo of the unused portion and your order details, and we'll work together to make it right.
Please inspect your order upon arrival. If something's not right—like a defective item or the wrong flavor—contact us as soon as possible at orders@terrapawz.com, and we'll make things right immediately.
Please inspect your order upon arrival. If something's not right—like a defective item or the wrong flavor—contact us as soon as possible at orders@terrapawz.com, and we'll make things right immediately.
We're committed to ensuring you're satisfied with your purchase! To request a refund, contact us at orders@terrapawz.com within 30 days. Once approved, we'll process your refund within 10 business days to your original payment method. If you don't see it after 15 business days, contact us and we'll look into it right away.
We're committed to ensuring you're satisfied with your purchase! To request a refund, contact us at orders@terrapawz.com within 30 days. Once approved, we'll process your refund within 10 business days to your original payment method. If you don't see it after 15 business days, contact us and we'll look into it right away.
